Privacy policy
Last updated: October 22, 2026
This Privacy Policy describes how ScentSavor ("we", "us", "our") collects, uses, and shares your personal information when you visit or make a purchase from our store (the "Site").
1. Information we collect
- Order information: your name, billing and shipping address, email address, phone number (if provided), and order details. Payment is processed by our payment providers — we do not store your full card number.
- Account information: if you create an account, your name, email, and order history.
- Device information: your browser, IP address, time zone, and how you interact with the Site, collected via cookies and similar technologies.
- Communications: emails you send us, including order-support messages.
2. How we use your information
To fulfill orders (process payment, decant and ship your fragrance, send confirmations and tracking), to communicate with you, to screen orders for fraud, to operate and improve the Site, and — with your consent where required — to email you offers and updates. You can unsubscribe from marketing emails at any time.
3. Sharing your information
We share information only as needed to run the store:
- Shopify powers our online store. Shopify processes your information as described in Shopify's Privacy Policy.
- Carriers (USPS) receive your name and shipping address to deliver your order.
- Payment processors receive payment details to complete your purchase.
We may disclose information to comply with laws, respond to lawful requests, or protect our rights. We do not sell your personal information.
4. Cookies
The Site uses cookies for essential functions (cart, checkout, sign-in), analytics, and remembering preferences. You can control cookies in your browser settings; disabling them may break checkout.
5. Data retention
We keep order information for our records and tax obligations unless and until you ask us to delete it, subject to legal requirements.
6. Your rights
Depending on where you live (including under California and other state privacy laws, and the GDPR in Europe), you may have the right to access, correct, port, or delete your personal information, and to opt out of certain uses. To exercise any right, email us at ShopScentSavor@gmail.com and we'll respond within the time the law requires.
7. Do Not Track
We do not alter our practices in response to "Do Not Track" signals, because there is no consistent industry standard for them.
8. Changes
We may update this policy from time to time; the "last updated" date above will change accordingly.
9. Contact
Privacy questions or requests: ShopScentSavor@gmail.com