FAQ

Are your fragrances authentic?

Yes — 100%. Every decant is poured from an original retail bottle. We never sell imitations, "inspired-by" versions, oils, or diluted fragrance. If it's listed on ScentSavor, the juice in your vial is the genuine fragrance, full strength.

What exactly is a decant?

A decant is a small amount of fragrance transferred from its original full-size bottle into a smaller spray vial. It lets you properly test a fragrance — on your skin, across full days, in different weather — for a fraction of the full bottle's price.

What will I receive?

Your fragrance in a clean glass spray vial, labeled with the fragrance name and the size. Decants do not come in the original brand packaging — that's the whole point of paying for 2 ml instead of 100 ml. (Photos on product pages show the original bottle so you know the fragrance; your vial is what ships.)

What sizes do you offer, and how many sprays is that?

Every fragrance comes in 1 ml, 2 ml, 5 ml, and 10 ml sprays — every size is a spray, no dabber vials.

  • 1 ml ≈ 15 sprays — a first impression, 2–3 wears
  • 2 ml ≈ 30 sprays — a real test week
  • 5 ml ≈ 75 sprays — weeks of regular wear, travel-friendly
  • 10 ml ≈ 150 sprays — your rotation staple

How do I know it's the real thing?

Every decant is hand-decanted by us, in-house, from an original retail bottle in our own collection — never diluted, never mixed, never an imitation or an oil. The fragrance in your vial is the genuine article, full strength, sealed the moment it's decanted.

How fast do you ship, and how much does shipping cost?

Orders are decanted and shipped within 1–2 business days, Monday through Friday. US shipping is a flat $4.99, and free on orders over $50. You'll get a tracking number by email as soon as your order ships. Full details are on our Shipping Policy page.

Why does my order travel by ground?

Fragrance contains alcohol and is classified as a flammable liquid, so USPS requires it to ship by ground (USPS Ground Advantage). Ground takes a little longer than air — typically 2–5 business days in transit — but it's the legal, safe way to ship perfume, and it's why we build the time into our estimates instead of promising overnight miracles.

Can I return a decant if I don't like the scent?

No — all decant sales are final. Because each decant is poured to order and can't go back into the bottle (for hygiene reasons, it can't be resold), we can't accept returns on opened or unopened decants, and "it's not for me" isn't a returnable reason. That's exactly why we sell 1 ml and 2 ml sizes: test small, commit later. Please read the note breakdown on the product page before ordering, and if you're torn between two scents, start with the 1 ml of both.

What if my order arrives damaged, leaking, or wrong?

Then we fix it. If anything in your order arrives damaged, leaking, defective, or incorrect, contact us within 7 days of delivery at ShopScentSavor@gmail.com with your order number and a photo of the problem. We'll send a replacement or refund you — your choice. Please don't throw anything away until we've sorted it out.

Do you ship internationally?

Not yet. We currently ship within the United States only. Perfume is a regulated, flammable good, and international shipping adds customs and seizure risks we won't pass on to customers. If that changes, we'll announce it here and on our homepage.

How should I store my decants, and how long do they last?

Store vials upright in a cool, dark place — a drawer beats a sunny bathroom shelf every time (heat, light, and humidity are fragrance's three enemies). Stored well, a decant stays true for 6–12 months and usually longer. That said, decants are made to be worn, not cellared — enjoy them.

Why is there a small gap of air at the top of my vial?

That's on purpose. A small air gap lets the sprayer pressurize and mist properly. Your vial still contains the full amount you ordered — the gap is headspace, not missing fragrance.

Do you sell full bottles?

Not at this time. ScentSavor is a decant shop: our whole model is helping you test the real thing before a full-bottle purchase. When you find the one, you'll know it earned its place.

Can I change or cancel my order?

If your order hasn't been decanted yet, usually yes. Email us at ShopScentSavor@gmail.com as soon as possible with your order number and we'll do our best. Once an order has shipped, it can't be changed or cancelled.

Still have a question?

Email us at ShopScentSavor@gmail.com — a real person (the collector behind the shop) answers, usually within 1 business day.